Collaborate

Questions?
CIB Helpdesk

You may request helpdesk

support by contacting

855-ASK-NEURO (275-6387) or NCRIsupport@partners.org

Helpdesk provides the following:

  • Ongoing and continuous support for all studies

  • A reliable phone system with easy menu options, including call queuing system and option to leave a message

  • A central location for storing HelpDesk requests in order to track and monitor from “ticket open” to “ticket close”

  •  Status tracking number for each request or inquiry